Refund policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

ELIGIBILITY

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging, with proof of purchase.

HOW TO START A RETURN

Email us at technest.it.com@gmail.com with your order number and the reason for the return. If your return is approved, we will send you the return address and instructions by email. Items sent back without first requesting a return will not be accepted.

DAMAGED, DEFECTIVE OR WRONG ITEMS

Please inspect your order when it arrives. If the item is defective, damaged or incorrect, contact us within 7 days of delivery with a photo of the item, and we will send a free replacement or a full refund. You will not need to return the item in this case.

NON-RETURNABLE ITEMS

Gift cards and items marked as final sale cannot be returned.

EXCHANGES

The fastest way to get a different item is to return the one you have and, once the return is approved, place a new order.

REFUNDS

We will notify you once we receive and inspect your return. If approved, your refund will be issued to your original payment method within 5–10 business days. Your bank may need additional time to post the refund.

For any return questions, email technest.it.com@gmail.com.