FAQ's

1. Do I need an account to order?

No, you can check out as a guest. With an account you can view your order status and order history more easily.

2. What payment methods do you accept?

The available payment options (such as major credit and debit cards and supported wallets) are shown at checkout.

3. How secure is my online order?

Checkout is handled by Shopify over an encrypted (SSL) connection. Your card details go directly to the payment processor and are not stored on our servers.

4. What currency are prices in?

All prices are in US dollars (USD).

5. Can I change my shipping address after placing an order?

Contact us within 12 hours of ordering and we'll do our best to update it. Once an order has shipped, the address can no longer be changed.

6. How long does shipping take and how can I track my package?

Standard shipping takes about 7–12 business days after processing (1–3 business days); express takes about 5–10 business days. We email your tracking number once your order ships, and you can follow it on our Track Your Order page. See our Shipping Policy for details.

7. Can I return an item?

Yes — you have 30 days after delivery to request a return. See our Refund Policy.